Please note that due to industrial action, by CWU members, some postal deliveries during November and December may be affected, resulting in delays. For the latest information please click here.

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        Within several minutes of submitting your order you should receive an order confirmation via email. If you do not receive this email, please contact us as soon as possible using our contact us page, email, phone, it may be the case that your email address has been typed incorrectly. 


        Please note we are a Trade wholesale site

        All screens can vary in colour we sell the colour book to show the colours exact shade if you are unsure we recommend purchasing this for exact colour. Due to hygiene reasons some of our items can not be returned for a refund this includes all products that are used on the body. 

        Sale Items

        We have sale items and special offers these items are not eligible for refunds, We have show prices at Expo's which are buy on the day usually we apply a discount if we can and the items are all on display, We do not accept Refunds on these items, they are not covered by the distant selling act.

        After Collection but before delivery is attempted

        If you cancel your order in full after the order is dispatched we will refund you for the full purchase price minus any delivery costs we have incurred which will not be refundable. If your order has already been collected we will try our best to recall the order from our couriers. However, depending on the length of time since collection this may prove ineffective, the sooner you are able to contact us the more likely we are to succeed in recalling your order. Because some of the postage is absorbed in the product price the postage paid does not always reflect the postage costs incurred by us.


        Subscription Box Cancellation

        You can cancel your sub box anytime, please see original email when you sign up for instructions on how to cancel.


        We are registered with the ICO and store your data securely.  We do not disclose personal information to any third parties