We are committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK.
We are the ‘controller’ and responsible for your personal data. By this, we mean that we determine the purposes for which and the way your personal data is, or is to be, processed. Our data privacy manager is responsible for overseeing questions in relation to this Policy. If you have any questions about this Policy, our privacy practices or want to submit a request to exercise your legal rights, please contact our data privacy manager using the details set out below:
Mrs Rose Ogden, Managing Director
Address: Unit 6, Park Road Industrial Estate, Bacup, Lancashire, OL13 0BW
Telephone: 07495 930061
You have a right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the change to deal with your concerns before you approach the ICO, so please get in touch with us in the first instance.
The purpose of this statement is to explain to you what personal information we collect and how we may use it.
It is important that the personal data we hold about you is current and accurate. Please keep us informed if your personal data changes during your relationship with us.
When you place an Order we need to know your name, address, e-mail address and bank card details. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.
We use your personal information to notify you of your order and to send you updates of our products and services, if you agree to this.
We will only contact you with your consent. You have the right to opt out of marketing at any time by contacting us in writing.
We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.
We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.
We do not collect sensitive information about you except when you specifically knowingly provide it.
We use a technology called "cookies" as part of a normal business procedure to track pattern of behaviour of visitors to our site. A cookie is an element of data that our Website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.